Success Story: 211 Helpline
A free, confidential service connecting people to the many resources available in our community
Challenges happen in life, and 211 is here to support our community through the ups and downs! In SLO County, someone has struggled to cope with the illness of a loved one. Someone has stressed over the choice between paying their rent or their medical bills. Someone has moved here in search of a fresh start and needed assistance finding a job.
In their times of uncertainty, they have turned to 211 and been met with the kind and listening ears of trained 211 call specialists. People have started their 211 phone calls unsure of what to do next and ended with a sense of direction and hope.
211 call specialists listen with care and recommend resources in the community that can support the needs of each individual. Connection to the many resources available in our community through this free confidential service is just a phone call away.
2024 Impact Highlights
3,566 TOTAL REQUESTS from San Luis Obispo County residents in 2024
SLO County ranks in the TOP 10 highest rates of requests for Housing & Shelter in California!
Top service requests in 2024
| 27.1% | Housing & Shelter |
| 10.9% | Utilities |
| 8.2% | Food |
| 7.4% | Employment & Income |
| 7.3% | Government & Legal |
Top Housing & Shelter requests in 2024
| 43.3% | Rent assistance |
| 27.7% | Shelters |
| 16.1% | Low-cost housing |
| 6.3% | Landlord / tenant issues |
| 3.5% | Home repair / maintenance |
